Service Desk Associate
Datawize Technologies Inc Datawize Technologies Inc Colonial Heights, VA Colonial Heights, VA Contract Contract $25 - $27 an hour $25 - $27 an hour 2 hours ago 2 hours ago 2 hours ago Job Title:
Desktop Support Engineer Job Location:
Westborough, MA Job Type:
Contract Job Duration:
Long Term.
Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issues Provide technical support by phone, remote access, deskside, or site visits as required New hire device setup/Imaging Experience utilizing ticketing systems Ensure tickets are accurately documented and resolved in accordance Device inventory management Position may require working extended hours or occasional night/weekend as required Excellent communication skills both verbal and written Ability to multi-task in a fast-paced environment Office 365 Productivity Tools VPN troubleshooting/connectivity Mobile Device Support Follow client Compliance standards Preferred Qualifications 1
year(s) relevant technical field experience Windows 10 support experience Prior Help Desk experience Prior ticketing system experience, such as ServiceNow Ability to write clear, concise documentation Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success Strong written and verbal communication skills Focus on customer service Desire to work in a team environment Strong work ethic Ability to balance workload while maintaining high standards Regards, Yogesh kumar Cell:
307-316-8874 Email :
manager@datawizetech.
com Job Type:
Contract Salary:
$25.
00 - $27.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Colonial Heights, VA 23834:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Windows:
7 years (Required) Desktop support:
7 years (Required) Service Desk:
5 years (Required) Work Location:
One location Speak with the employer +91 9810-561162.
Estimated Salary: $20 to $28 per hour based on qualifications.
Desktop Support Engineer Job Location:
Westborough, MA Job Type:
Contract Job Duration:
Long Term.
Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issues Provide technical support by phone, remote access, deskside, or site visits as required New hire device setup/Imaging Experience utilizing ticketing systems Ensure tickets are accurately documented and resolved in accordance Device inventory management Position may require working extended hours or occasional night/weekend as required Excellent communication skills both verbal and written Ability to multi-task in a fast-paced environment Office 365 Productivity Tools VPN troubleshooting/connectivity Mobile Device Support Follow client Compliance standards Preferred Qualifications 1
year(s) relevant technical field experience Windows 10 support experience Prior Help Desk experience Prior ticketing system experience, such as ServiceNow Ability to write clear, concise documentation Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success Strong written and verbal communication skills Focus on customer service Desire to work in a team environment Strong work ethic Ability to balance workload while maintaining high standards Regards, Yogesh kumar Cell:
307-316-8874 Email :
manager@datawizetech.
com Job Type:
Contract Salary:
$25.
00 - $27.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Colonial Heights, VA 23834:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Windows:
7 years (Required) Desktop support:
7 years (Required) Service Desk:
5 years (Required) Work Location:
One location Speak with the employer +91 9810-561162.
Estimated Salary: $20 to $28 per hour based on qualifications.
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